Order

If you would like to upload an excel file as an order into the Webshop, this is easily done.

You first need to create an excel file with 'part number' in the first column and 'quantity' in the second column. Save the excel file and go to 'Order' in the menu at the top of the Webshop and click on 'Upload Part File'. Click on 'Browse' and search for your saved excel file. When you have located the file, click on 'Upload File' and the file will be imported into the Webshop. The result will be shown automatically in your shopping cart in the top right-hand corner of the website. If you click on the shopping cart you will be directed to your open order. If you need to add more parts you can do this by entering the part number in the field 'DAF Part #' and clicking on the green shopping cart.

Per line the part details shown include: The part number, which contains product specifications, Info displays a red sign when information is available on the part number, for example supersession information. Part description Your price. The price shown is the price you pay at your dealer when purchasing the part. The retail price is also shown The section 'Stock' shows the availability at dealer level (green) and, if there is no stock at the dealer, the Paccar Parts stock is shown (orange). The time displayed indicates how long it will take to get the part to the dealer location you are ordering from. The quantity can be adjusted to the quantity you would like to order. In the column 'Total' you will see the total amount to be paid per part line and at the end of the order you will find the total amount for the entire order excluding VAT. The last column can be used to delete a part line. If you would like to delete all part lines at once click on the cross at the top of the order. The field 'Remarks' is for you to add any notes to your order. These remarks will be sent to the dealer.

The fields at the top of the page indicate 'Your order number' and 'Your order reference'. Your order number is entered into the dealer's dealer management system as your order number. The order reference is a reference for you to track the order in your own records. Both numbers can be looked up at any time by going to the 'Order' menu at the top and clicking on 'Submitted Orders'. When you have completed your order, click on 'Order'.